Privacy Policy

At Therapies on Palla we are committed to protecting the privacy and confidentiality of our patients’ personal health information. This policy outlines how we collect, use, disclose and safe guard the information we receive from our patients.

1. Information Collection

We collect personal health information from our patients in order to provide them with health care treatments. This information may include but is not limited to:

  • Name, address, contact details
  • Date of birth & gender
  • Medical history and current health condition
  • Insurance information 
  • Treatment records, GP management plans, test and radiology reports. 

 

2. Use of information is primarily for assistance with managing treatment and care of our clients. 

3. Disclosure of information

We may disclose personal health information in the following circumstances:

  • With patient’s consent
  • When required by law or court order 
  • In emergency situations where the patient’s life or safety is at risk

 

4. Data Security

We take reasonable and appropriate measures to protect the confidentiality and security of patients’ personal health information. This includes implementing physical, technical and administrative safeguards to prevent unauthorised access, disclosure or alteration of information.

5. Patient Rights

Patients have the right to:

  • Access and review their personal information
  • Request restrictions on the use or disclosure of their information.
  • Request a copy of this privacy policy 

 

6. Consent

By receiving treatment services from us, patients are deemed to have consented to the collection, use and disclosure of their personal health informationas described in this Privacy Policy. 

7. Contact Information

If Patients have any questions or concerns regarding this Privacy Policy or the handling of their personal information, they may contact:

Manager 
28 Palla Street, Griffith NSW 2680
admin@therapiesonpalla.com.au
02 69640466 

By providing this Privacy Policy, we aim to ensure transparency, build trust and comply with applicable privacy laws and regulations to safeguard the privacy and confidentiality of our patients’ personal health care information.